A domain extension is a suffix that succeeds your domain – like a .com.au, or .com.

There are various top-level domains (TLD) to choose from, with the most popular ones being .com, .net, .info, .biz, and .edu.

An important factor to consider when choosing a domain extension is how it matches your website’s purpose. So, if you’re running a commercial site, for example, you can opt for a .com. If you’re planning to launch a website for your non-profit, go for a .org.

There are also over 200 country code TLDs to choose from. Let’s say you are a business operating in Australia, you’d want to consider getting a .au domain extension to tell clients that you operate locally.

For most cases, you should be able to use your domain within 24 hours after registration. You’ll receive a confirmation email from us if your registration is successful. From here, update your DNS settings for your website and emails to work.

If you encounter an error with the registration, we’ll email you the details of the issue and how to resolve it.

It’s important to note that some domains take longer to process. A separate entity – known as a domain name registry (or simply “registry”) – manages domains. So, each registry imposes different sets of requirements. Of course, our team will make sure to update you registration status regularly.

You can register a domain for a term mandated by its respective registry. The options on how long you can use the domain name will show before checkout.

Global Domain Extension (also called gTLD) will let you register a minimum term of 1 year and a maximum of 10 years. Country Code Domain Extensions (also called ccTLD) have varying terms set by its registries. You may check the domain terms and conditions for more details.

Yes, you can host your website or email with a separate provider.

However, there are several reasons why you should keep them in one place. For one, you don’t need different accounts to manage your domain and hosting. And you can always contact a single provider for assistance.

Yes, it’s possible. We recommend it for users that have variations of their domain.

You can use the Web Forward feature if you have Premium DNS to set up a domain redirect. In just a few clicks, you should be able to successfully forward your domain.

Let's try using the example above – chrisneakers.com.au and chrissneakers.com. Say, for example, your existing website name is chrisneakers.com.au. Since chrissneakers.com is also active, you can create a Web Forward in the DNS settings of chrisneakers.com.au to forward the traffic to chrisneakers.com.au.

Whenever a Web Forward is successful, it will take 2-4 hours to start working.

We mentioned earlier that you can always register variations of your chosen domain.

But if that won’t work for you, you can sign up for our Domain Backorder service. When you backorder a domain, we’ll actively monitor it until it becomes available for registration. Our system is backed by a network of servers that increases your chance of claiming your ideal domain.

We accept a variety of payment methods:

• Visa
• Mastercard
• American Expres
• PayPal

Due to our low prices, we don’t support direct deposits or bank transfers. But for bulk orders amounting to AUD $1000 or more, please contact our support team via email or phone.

Additional payment options for selected countries are also available at the bottom of the checkout page.